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Main Documents

PDF Bilateral Requests - Retailer Guide

pdf, 0.18 MB | 06 Dec 2021 DownloadPDF Bilateral Requests - Retailer Guide

Guidance on discharging beer and cider to foul sewer - 1st April 2021

pdf, 0.15 MB | 14 Apr 2021 DownloadGuidance on discharging beer and cider to foul sewer - 1st April 2021

Flushing Advice - Where is the water going?

pdf, 2.18 MB | 09 Mar 2021 DownloadFlushing Advice - Where is the water going?

Retail, Wholesale Group Best Practice

pdf, 0.07 MB | 16 Oct 2020 DownloadRetail, Wholesale Group Best Practice

Wholesale Out of Hours Meter Exchange Service

pdf, 0.31 MB | 11 Jun 2019 DownloadWholesale Out of Hours Meter Exchange Service

LED619 RPZ Valve Leaflet

pdf, 0.43 MB | 31 Mar 2018 DownloadLED619 RPZ Valve Leaflet

Site Specific Arrangement Lite

doc, 0.01 MB | 01 Apr 2017 DownloadSite Specific Arrangement Lite

Meter Reading Services Non-disclosure Agreement

doc, 0.05 MB | 01 Apr 2017 DownloadMeter Reading Services Non-disclosure Agreement

Guidance for Vulnerable Customers

pdf, 0.23 MB | 31 Mar 2017 DownloadGuidance for Vulnerable Customers

Terms and Conditions for Data Loggers

pdf, 0.33 MB | 08 Oct 2020 DownloadTerms and Conditions for Data Loggers

Non Household Tariff Trial

Where Is The Water Going?

pdf, 2.18 MB | 13 Jan 2026 DownloadWhere Is The Water Going?

Water Efficiency Study Assurance Process

pdf, 0.35 MB | 13 Jan 2026 DownloadWater Efficiency Study Assurance Process

Water Efficiency Study Report

pdf, 1.01 MB | 13 Jan 2026 DownloadWater Efficiency Study Report

Reducing Water Use In Boiler Houses

pdf, 0.74 MB | 13 Jan 2026 DownloadReducing Water Use In Boiler Houses

Reducing Water Use In Cooling Towers

pdf, 0.78 MB | 13 Jan 2026 DownloadReducing Water Use In Cooling Towers

Reducing Water Use In Hot Water Supply

pdf, 0.77 MB | 13 Jan 2026 DownloadReducing Water Use In Hot Water Supply

Reducing Water Use In Pressure, Pipework and Hoses

pdf, 1.33 MB | 13 Jan 2026 DownloadReducing Water Use In Pressure, Pipework and Hoses

Reducing Water Use In Softeners and Reverse Osmosis

pdf, 0.92 MB | 13 Jan 2026 DownloadReducing Water Use In Softeners and Reverse Osmosis

Reducing Water Use In Water Reclamation

pdf, 0.72 MB | 13 Jan 2026 DownloadReducing Water Use In Water Reclamation

Trade Effluent Supporting Documents

Trade Effluent Consenting Guidance

pdf, 0.31 MB | 31 Mar 2019 DownloadTrade Effluent Consenting Guidance

Trade Effluent Charging

pdf, 0.41 MB | 31 Mar 2019 DownloadTrade Effluent Charging

Trade Effluent Sampling

pdf, 0.31 MB | 31 Mar 2019 DownloadTrade Effluent Sampling

G/02 Guidance Notes

pdf, 0.29 MB | 31 Mar 2018 DownloadG/02 Guidance Notes

Water Fittings Regulations

Anglian Water- Water Fittings Booklet

pdf, 2.57 MB | 31 Mar 2017 DownloadAnglian Water- Water Fittings Booklet

Water Regulations for Agricultural Premises

pdf, 2.36 MB | 31 Mar 2017 DownloadWater Regulations for Agricultural Premises

Water Regulations for Small and Medium Businesses

pdf, 1.31 MB | 31 Mar 2017 DownloadWater Regulations for Small and Medium Businesses

Plumbing Guidance

pdf, 1.15 MB | 31 Mar 2017 DownloadPlumbing Guidance

Retailer Own Equipment

Retailer Equipment Terms and Conditions

pdf, 0.21 MB | 11 Jun 2019 DownloadRetailer Equipment Terms and Conditions

Health and Safety Information Meter Chamber Access

pdf, 0.31 MB | 10 Jun 2019 DownloadHealth and Safety Information Meter Chamber Access

Miscellaneous

Meter menu 2025-26

xls, 0.09 MB | 10 Mar 2025 DownloadMeter menu 2025-26

Wholesale Meter Location Abbreviations

pdf, 0.32 MB | 31 Mar 2018 DownloadWholesale Meter Location Abbreviations

Media for Retailers and End User Customers

Networks - Pressure Transients