{{alert.alertDescription}}

{{index+1}} / {{ alertBandDate.length}}

{{selectedAlertBand.alertDescription}}

Message last updated - Wednesday 30^th April 2025

{{selectedAlertBand.incident.heading}}

Property List

{{selectedAlertBand.alertDescription}}

Message last updated - Wednesday 30^th April 2025

{{selectedAlertBand.alertDescription}}

Message last updated - Wednesday 30^th April 2025

{{selectedAlertBand.alertLinkText}} {{selectedAlertBand.alertLinkText}}

Accessibility Tools
- Wholesale
  - Wholesale
  - What We Do
  - Performance
  - Charges and Billing
  - Resources
  - NAVs
  - Save Water (Smart Meter Upgrades)
  - Portal
  - Retailer Notification Service
  - Portal
  - Contact us
  - Accessibility & Languages

[{"Steam":"Wholesale","Selected":true,"ListofMenu":[{"name":"What We Do","anchorAttr":"href=\"/what-we-do/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Upstream competition","anchorAttr":"href=\"/what-we-do/upstream-competition/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Compliance","anchorAttr":"href=\"/what-we-do/compliance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Our plan 2020-25","anchorAttr":"href=\"/what-we-do/our-plan-2020-25/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Emergencies","anchorAttr":"href=\"/what-we-do/emergencies/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Performance","anchorAttr":"href=\"/performance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"RWG Good Practice Guide Alignment","anchorAttr":"href=\"/performance/rwg-good-practice-guide-alignment/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Data improvement dashboard","anchorAttr":"href=\"/performance/data-improvement-dashboard/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Charges and Billing","anchorAttr":"href=\"/charges-and-billing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Current charges","anchorAttr":"href=\"/charges-and-billing/current-charges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Alternative credit arrangements","anchorAttr":"href=\"/charges-and-billing/alternative-credit-arrangements/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Alternative payment arrangements","anchorAttr":"href=\"/charges-and-billing/alternative-payment-arrangements/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"MDD back billing arrangements","anchorAttr":"href=\"/charges-and-billing/mdd-back-billing-arrangements/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Previous charges","anchorAttr":"href=\"/charges-and-billing/previous-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Calculators","anchorAttr":"href=\"/charges-and-billing/calculators/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Resources","anchorAttr":"href=\"/resources/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Accredited entities","anchorAttr":"href=\"/resources/accredited-entities/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Additional services","anchorAttr":"href=\"/resources/meter-reading-additional-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"NHH Competition","anchorAttr":"href=\"/resources/non-household-competition/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Operational manual","anchorAttr":"href=\"/resources/operational-manual/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Policies","anchorAttr":"href=\"/resources/policies/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Trade effluent","anchorAttr":"href=\"/resources/trade-effluent/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Training","anchorAttr":"href=\"/resources/training/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Useful documents","anchorAttr":"href=\"/resources/useful-documents/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Webinars","anchorAttr":"href=\"/resources/webinars/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"NAVs","anchorAttr":"href=\"/navs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false},{"name":"Save Water (Smart Meter Upgrades)","anchorAttr":"href=\"/Save-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Frequently asked questions","anchorAttr":"href=\"/Save-water/frequently-asked-questions/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Meter upgrades","anchorAttr":"href=\"/Save-water/meter-upgrades/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]}]

Welcome to Anglian Water Wholesale

This area contains information for Retailers wishing to access wholesale services within the Anglian Water and Hartlepool Water regions.

Our plan 2020-25

Smart Meter Upgrades

Wholesale Services

Our Wholesale team aims to provide our retail customers with an excellent experience which is easy to access, efficient to use and will ultimately help our retail customers deliver great service to their end-user customers.

Check for issues