New Appointments and Variations


Please be advised that all information regarding New Appointments and Variations (NAV) within the Anglian Water region have now moved across to our Development Services section on our Anglian Water Services website.


If you are a NAV customer looking to submit a NAV enquiry please login/register through our new InFlow service.


You can also access InFlow by copying this link and pasting into your browser: Please note: To optimise InFlow’s performance please use Google Chrome however, it can be used on various other browsers.


For any further enquiries or support in relation to NAVs, please contact our Growth Liaison Manager, Luke Crump;

Wholesale Service Centre

Wholesale Service Centre
Thorpe Wood House
Thorpe Wood


Tel: 0345 0265463

8am to 6pm Monday to Fridays

Emergencies - Please refer to the Emergency Contact Protocol supplied with the bulk supply/discharge contract.