Contact us

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Message last updated - Saturday 22^nd February 2025

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Property List

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Message last updated - Saturday 22^nd February 2025

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Accessibility Tools
- Wholesale
  - Wholesale
  - What We Do
  - Performance
  - Charges and Billing
  - Resources
  - NAVs
  - Save Water (Smart Meter Upgrades)
  - Portal
  - Retailer Notification Service
  - Portal
  - Contact us
  - Accessibility & Languages

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Our Wholesale Service Centre is a dedicated team within our Wholesale Services Business Unit and is the primary point of contact for all retail enquiries and services. You can contact us by any of the methods below:

Contact us (Non-household)

By post:

Anglian Water

Wholesale Service Centre
Thorpewood House
Peterborough
PE3 6WT

View on Google Maps

By Phone:

+(44)03450265463

By Email:

wsc@anglianwater.co.uk

For any domestic related queries please use the contact details here.

COVID-19 - Important update

Please be advised that WSC is still open and accepting service requests our staff members are just working from home.

We are following Public Health England and UK Government advice and providing regular email updates to retailers through Account Managers. If you have any queries or concerns please contact your WSC Account Managers.

Anglian Water staff are still out and about working on our network, but they will be limiting direct contact with customers unless it’s an emergency. We will be taking the necessary precautions for those people who are self-isolating if we do need to visit them. Our priority is always to keep our customers and our colleagues safe.

For emergencies please call our Operational Management Centre on: 0800 771881