Additional services

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Message last updated - Sunday 22^nd December 2024

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Property List

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Message last updated - Sunday 22^nd December 2024

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Accessibility Tools
- Wholesale
  - Wholesale
  - What We Do
  - Performance
  - Charges and Billing
  - Resources
  - NAVs
  - Save Water (Smart Meter Upgrades)
  - Portal
  - Retailer Notification Service
  - Portal
  - Contact us
  - Accessibility & Languages

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Meter Reading Service

Anglian Water Services has developed a meter reading service for all Retailers operating in our Water Supply areas. Our service offering is designed to meet the requirements of the Market and further details of the service and our full contractual terms are available on request by signing the Non Disclosure Agreement and returning it to the Wholesale Service Centre.

Meter Reading Service Documents

Meter Reading Contract Heads of Terms

pdf, 0.43 MB | 01 Apr 2020 DownloadMeter Reading Contract Heads of Terms

Meter Reading Service NDA

doc, 0.05 MB | 31 Mar 2017 DownloadMeter Reading Service NDA

Optimisation Scheme Support

Anglian Water carries out network optimisation schemes which help ensure that our network operates at the most efficient level. From time to time, on complex end-user premises, AWS would like to engage the services of the appropriate Retailer to support our optimisation design work. This may include a request for information such as future demand or on-site specialist equipment. Retailers may "opt in" in advance of any approach by the Wholesaler. A optimisation contract can be provided on request. Parties will agree the level of support and standard payment through the completion of the project agreement schedule.